Closed installers · 5 November 2026 · 5 min read
Your solar installer has closed. Here is what to do now
A plain guide for Victorian owners: how to tell whether your solar company has really gone, what each record means, and who to contact about your warranty.
If the company that installed your solar has closed, your panels and inverter keep making power and the makers' warranties usually stand. What has gone is the workmanship promise and the phone number you would have rung. The first job is to find out what really happened, because a dead website can mean several different things.
How to read the public records
These are the records worth checking, and what each one does and does not tell you.
- ASIC published notices. A notice appointing a liquidator or administrator is the strongest sign of all. Search the company name or ACN on ASIC's notices site. No notice does not prove the company is fine, as plenty of small companies simply close without one.
- ABN Lookup. ABN Lookup shows whether the ABN is active or cancelled, and on what date. It can lag behind. We have seen a deregistered company still show an active ABN days later.
- The business name. A cancelled business name on its own can mean a rebrand, not a closure. Check who held it, and whether the company behind it still exists.
- Solar Victoria's list of ineligible retailers. This list names retailers who can no longer offer rebated systems. Being on it does not by itself mean a company has closed.
- The website. A website that has gone is a warning, not proof. A website that still loads is not proof either. Old sites can stay up long after a company has been wound up, and web addresses get sold to other businesses.
When several of these agree, you can be fairly sure. Our articles below say which records we read, and on what date.
Who is behind a similar name?
Be careful with a company that has the same or a similar name. CHOICE warns about phoenixing, where a director winds up one company and starts another doing the same work without the old debts. A name can also be sold on. One Victorian company told a customer that its new owners bought the name but no liability, and another business that took over a closed company's web addresses says plainly it took on none of the warranty obligations.
So if someone answers the old number, ask them in writing whether they stand behind your warranty. Do not assume it.
What still stands
Product warranties. These come from the companies that made your panels, inverter and battery. Consumer Affairs Victoria says that if a product has a written warranty and is still inside the warranty period, you should contact the manufacturer directly when the business that sold it is insolvent. Ask who pays the labour to swap a faulty part, because that varies. We go through this in more detail in what happens to your warranty if your installer closes.
The workmanship warranty. Under Solar Victoria's rules, retailers in its program must give a minimum five year whole of system warranty that includes quality of work. That promise came from the business. If the business has gone, there is usually nobody left behind it.
Your consumer guarantees. These sit on top of any written warranty. Consumer Affairs Victoria on 1300 558 181 can tell you what they mean when the business that owed them has closed.
Five things to do this week
- Gather your paperwork. Your contract or invoice with the install date, your Certificate of Electrical Safety, warranty documents and any registration emails. Keep photos of them on your phone. If you cannot find the certificate, Energy Safe Victoria can search for it.
- Photograph your labels. Get the brand, model and serial number off your inverter and any battery, without removing a cover or touching the isolators.
- Check your monitoring. Open the app and make sure you can log in. If the account sits under the old installer's email address, ask the inverter maker how to move it to yours. A system can make nothing for weeks with nobody noticing.
- Register with the makers. Ask each maker whether your unit is registered, how long is left and how a claim works now the installer has gone.
- Chase any deposit straight away. If you paid for work that was never done, ring your bank or card provider about a chargeback, as time limits apply. If a liquidator has been appointed, tell them too. Consumer Affairs Victoria says you may be able to claim as an unsecured creditor, though creditors often get back only part of what they are owed, or nothing.
If you see scorch marks, smell burning or a breaker keeps tripping, ring a licensed electrician rather than waiting.
Victorian installers we have written about
These are recent closures in Victoria:
- Cyanergy, in liquidation since March 2026
- Solar Emporium, in liquidation since March 2026
- Glower, in liquidation since February 2026
- Sky Energy, in administration and no longer trading
- South East Solar, company deregistered October 2026
- C-COR Solar, solar name cancelled October 2026
- New Generation Solar of Geelong, company deregistered September 2026
- Neater Energy, ABN cancelled August 2026
- Victorian Solar Light, wound up in 2025 and deregistered in March 2026
- Solar Dynamics, company deregistered November 2025
And these are some of the larger names of earlier years:
- Solar Tactics of Hallam
- United Solar Energy of Hallam
- OneTeam Energy of Tullamarine
- Sunrise Power Solutions of Wodonga
- Space Solar Victoria of Knoxfield
- Solar Sunwerx of Burwood
If you are looking at a new battery or system
Most systems outlive their installer and need nothing new at all. If yours really has reached the end, or you want to add a battery, you can design it on your own roof and see a real installed price. Tick "I already have solar" and a battery alone is priced the same way. We cannot take over another company's workmanship warranty, but every system we install comes with monitoring, fault alerts and warranty claims handled for you. It is also worth reading why solar companies go under and how to check a solar company before you sign.
Is something here wrong or out of date? Email gday@eucalypt.solar and we will check it and fix it.
